Drinking Water Quality Communication Toolkit
As a professional in providing clean drinking water, you have an opportunity to:
- Change the perception of drinking water
- Build meaningful relationships with
your customers - Increase trust in drinking water
The purpose of this Toolkit is to help you communicate about water quality in a proactive, radically accessible way, so that all the people in your community become aware of their water quality and what your utility does every day, week, month, and year to ensure it.
Not every utility has the capacity to do everything, but we hope this Toolkit provides ideas for you to pick and choose what fits your budget, resource capacity, and needs.
Click on a topic below if you’d like to jump directly to a specific section of the toolkit.
Additional Free Resources for Water Utility Staff
National Communication Toolkits
WATER’S WORTH IT® is a broad-based messaging campaign from the Water Environment Federation that helps to bring attention to the value and importance of clean water and the infrastructure that supports it; the essential work of water professionals; and the need for everyone who uses water to help protect it for today and the future.
Other Resources
Community Water Fluoridation Toolbox
for Water Utility Staff