Crisis Teledentistry Implementation Guide
Implementing Teledentistry During a Public Health Crisis
This guide helped Virginia dental providers rapidly adopt teledentistry services during the COVID-19 emergency, offering step-by-step implementation guidance, Virginia Medicaid billing code updates, and recommendations for maintaining the standard of care in a virtual setting. It addresses both the clinical and human sides of crisis care — from care packages for patients to motivational interviewing and connecting patients with social support resources. Use it as a reference for understanding how teledentistry was deployed during a public health emergency and the lessons that continue to inform equitable virtual care.